Maglabs’ help desk: 24/7 support 365 days a year
Maglabs’ offers a personalised approach to client management. From our team of expert Account Managers to our help desk, we support our clients 24/7. In fact, one of the real differentiators is the quality of our in-house help desk managed by one of our most experienced team members. The team works around the clock answering questions, dealing with technical queries/issues, assisting new users and providing general support for all clients.
Andy Travis, CEO, Maglabs said, “It’s a real bonus having our help desk team in-house. It’s a service our clients really appreciate and we receive so much positive feedback about the high-level of support that they provide no matter which client they are dealing with.”